Let’s see if we can take care of this right this second.
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What’s going on?
Pop-ups, scams or a virusWarnings you can't close, a number to call, strange redirects, or someone who got into your device.
Slow computer or phoneIt takes forever to start, programs freeze, or pages load slowly.
Won't turn on or startBlack screen, no lights, stuck on a logo, or keeps restarting.
Internet, Wi-Fi or printerNo internet, weak Wi-Fi in some rooms, or a printer that won't connect.
Printer won't printPrinter shows offline, won't connect to Wi-Fi, or nothing comes out.
Lost files or a failing driveFiles are gone, a drive isn't showing up, or it clicks or reports errors.
Email, passwords or accountsEmail won't sign in, a password isn't working, or an account was locked.
Broken screen, battery, keyboard or spillCracked or flickering screen, battery that won't hold a charge, keys that don't work, or liquid on the device.
New computer or phone setupYou bought something new and want it set up and your files moved over.
TV mounting or home theaterMount a TV on the wall, hide the wires, and set up a soundbar or streaming box.
Something else
Windows 11 upgradeWindows 10 no longer gets security updates. Find out if your computer can move to Windows 11.
Mac problemMac running slow, won't start, or acting up. Time Machine and iCloud help too.
Update my deviceInstall the latest updates on Windows, Mac, iPhone, iPad, Android or Chromebook.
Storage fullA message says storage is full, you can't take photos, or updates won't install.
Join Wi-Fi or find the Wi-Fi passwordConnect a device to your home Wi-Fi, or find the password.
Restart my routerInternet stopped working and you want to restart the router the right way.
Stop pop-up spam from websitesAds or alerts keep appearing even when your browser looks closed.
Set up email on my phoneAdd your email account to an iPhone, iPad or Android phone.
Turn on backupsSet up automatic backups for your photos and files so a lost device doesn't mean lost memories.
Forgot a passwordReset a password for Google, Apple, Microsoft or another account.
Custom PC or upgradeA new PC built for gaming or work, or an upgrade to the one you have.
None of theseTell me what's going on and I'll point you the right way.
Not sure, or want to talk first? Call or text (210) 960-3260.