San Antonio Computer HelpCall or text (210) 960-3260

Data Recovery in San Antonio

Lost photos, deleted files, dead hard drive — I'll take a look for free and tell you straight what I can and can't do.

Call or text (210) 960-3260

Open Mon–Fri 8–7, Saturday 9–5. House calls all over Bexar County.

Matt, owner of San Antonio Computer Help

Data recovery is the one job where I have to be honest about the limits, because some companies won’t be. Here’s the truth: about 70% of what people bring me is fixable on a workbench. The other 30% needs a clean room and costs thousands. I’ll tell you which one you have, for free, before charging you a cent.

What I can usually recover

What I can’t do (and where I’ll send you)

If your drive clicks, beeps, or doesn’t spin up at all, the read heads are probably gone. Recovering that requires a Class 100 clean room, which I don’t have. Nobody local does — the nearest real clean-room services are DriveSavers (California) and Gillware (Wisconsin). I’ll tell you which one is cheaper for your situation. Quotes typically start around $700–1,500.

I’d rather send you somewhere honest than charge you to fail.

Pricing

Free diagnosis. If I can recover your data, you pay one flat fee that I quote up front before I start. If I can’t, you don’t pay anything. I’ll also bring an external drive to copy your files onto if you don’t have one.

A note on prevention

Once I get your stuff back, the next thing I’ll do is help you set up a backup that runs automatically — a Time Machine drive for Macs, File History or a cloud backup for PCs. Takes 20 minutes and means you’ll never need to call me about this again. While I’m there I can also clean out anything sketchy on the machine or help with the home Wi-Fi.

Get in touch

Easiest way is to just call or text. I’ll get back to you the same day.

Phone
(210) 960-3260  (texts welcome)
Hours
Mon–Fri   8a – 7p
Saturday   9a – 5p
Sunday   by appointment
Service area
I come to you anywhere in greater San Antonio — Alamo Heights, Stone Oak, Boerne, Schertz, Helotes, Leon Valley, Southtown, Castle Hills, Universal City, and most of Bexar County.